Responsible Disclosure
Last updated, 1/1/2025.
Data security is a top priority for Based, and Based believes that working with skilled security researchers can identify weaknesses in any technology.
If you believe you’ve found a security vulnerability in Based’s service, please notify us; we will work with you to resolve the issue promptly.
Disclosure Policy
- If you believe you’ve discovered a potential vulnerability, please let us know by contacting us. We will acknowledge your email within 7 days.
- Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within 90 days of disclosure.
- Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Based’s service. Please only interact with accounts you own or for which you have explicit permission from the account holder.
Exclusions
While researching, we’d like you to refrain from:
- Distributed Denial of Service (DDoS)
- Spamming
- Social engineering or phishing of Based employees or contractors
- Any attacks against Based’s physical property or data centers
Thank you for helping to keep Based and our users safe!
Changes
We may revise these guidelines from time to time. The most current version of the guidelines will be available on this page.
Contact
Based is always open to feedback, questions, and suggestions.
Disciplinary Action
Employees who violate this policy may face disciplinary consequences in proportion to their violation. Based management will determine how serious an employee’s offense is and take the appropriate action.